Frequently Asked Questions
Everything you need to know about UNITE HAIR products and services.
Are UNITE HAIR products sulfate and paraben-free?
Yes, we prioritize hair health. All our products are formulated without harsh sulfates or parabens to ensure they are safe for color-treated and chemically-processed hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental USA. International shipping times vary by location, usually between 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products cruelty-free?
Absolutely. UNITE HAIR is a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
Can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.